Privacy Policy
Space For Life Ltd is a company incorporated in England and Wales under company number 10162399 whose registered office is at Emstrey House, North, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire. SY2 6LG. Trading as Space For Life
This privacy policy explains how we use any personal information we collect about you when you use this website.
Topics:
- What information do we collect about you?
- How will we use the information about you?
- Retention
- Marketing
- Access to information, correction and deletion
- Cookies
- Other websites
- Other web services we use
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your enquiry, provide products or services, to manage your project and to manage your account and, if you agree, to maintain contact with you in the future to update you about the products and services we provide, or to supply you with information which we think may be of interest to you.
Space For Life will not share your information with third parties for marketing purposes.
Retention
We retain information about you for a period of one year following the completion of a project to serve as a record for future reference should this be required. (see also, access to information, correction and deletion).
Transactional information is kept for a period in accordance with English law and the prevailing statutory requirements.
Marketing
We would like to send you information about our services or other information, which we feel, would benefit, or be of interest to you. If you have consented to receive marketing you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes and if you no longer wish to receive marketing information from us, please click here
Access to information, correction and deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email Martin Griffiths; enquiries@spaceforlife.co.uk or write to us at the address provided on the 'Contact us' section.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You have a right to be forgotten and may ask us to delete personal information we hold on you by contacting our data protection officer enquiries@spaceforlife.co.ukor writing to us for further guidance.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitors use of the website and to compile statistical reports on website activity.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
Other websites
- Google +
- YouTube
And this list may be expanded in the future but is should be noted that this privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Other web services we use
Gmail; is our email provider with company email addresses administered by our digital marketing agency, Source Design Limited under their Technical Director and Data Protection Officer using G-Suite. Email data and contents are stored in a Google data center (sic) and may also be stored on Space For Life's computers under multi-layered password protection, in addition to being accessed by employees on company-owned mobile devices.
For ease of administration and the securing of their deletion, emails are kept in designated email folders, which store information that can identify personal details, this may include:
- Title
- First Name
- Surname
- Job Title
- Contact address
- Contact telephone numbers
- Contact email addresses (including CC and BC addresses*)
- Company website
- Dates and times
- Narrative/s (which may include personal details*)
- All or parts of previous emails (email chain*)
- Details of, or reference to 3rd parties*
- Attachments*
- Links
** Consent for the sharing of 3rd party information with Space For Life contained under these categories remains the responsibility of the sender.
Information on Google's data center (sic) locations can be found at:
https://www.google.com/about/datacenters/inside/locations/index.html
Information on Google's privacy policy can be found at:
https://www.google.com/policies/privacy/
Google Analytics; allows us to gather and store statistical information about our website visitors behaviour whilst it can identify the users country and IP address it does not store any information that would, on its own, allow us to identify individual users of this service.
Information on Google analytics privacy and data security policy can be found at:
https://support.google.com/analytics/answer/6004245?hl=en
Hotjar; provides us with visual data on our website's user behaviour through heat mapping, whist it can identify the users country and IP address it does not store any information that would, on its own, allow us to identify individual users.
However, text and other data submitted to individual website forms may be visible as part of the screen capture process, therefore Source's policy is to utilise 'On-Page' and other 'Suppression' options to ensure that text data inputs cannot be retrieved when the data is sent back to HotJar's servers.
Information on Hotjar's privacy policy can be found at: https://www.hotjar.com/privacy
Hubspot; is used as our database system and allows us to maintain contact information in addition to a log of any client conversations and instructions to allow us to undertake our enquirers, or clients, wishes and execute subsequent contractual obligations.
Hubspot does store information that can identify personal details and associated information, to include:
- Title
- First Name
- Surname
- Job Title
- Contact address
- Contact telephone numbers
- Contact email addresses
- Company website
- Company/business overview
- Dates and times of conversations
- Extracts of conversations
- Emails or extracts of emails
- Details/records of user consent/s
- Details and status of an enquiry, purchase or project
Information on Hubspot's privacy policy can be found at: https://legal.hubspot.com/privacy-policy
Changes to our privacy policy
We keep our privacy policy under regular review and we will place updates on this page. This privacy policy was updated on 18th July 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
SY3 0BP